Schedule > Feedback Session: User Testing and Reflection
Today
Today you will conduct a user testing session on your current mockups, practice setting up a test and observing without intervening, and reflect on what is working, what is confusing, and what still needs to change.
Goal: You will leave class today having:
- Filled out the reflection.
- Formulated a concrete plan of what must be finished in order for us to integrate your screens into the final wireframe.
Part 1 - Conduct the User Testing Session
Set the stage
Tell your tester:
- what role they are playing
- what task or tasks they are trying to accomplish
- that they should think aloud as they work through the screens
Examples:
- “You are a parent trying to complete today’s activities.”
- “You are an admin trying to create a new content block for a module.”
Conduct the test
Watch the user interact with your screens and take notes.
Important:
- do not give hints
- do not explain what the user “should” do
- pay attention to hesitation, confusion, and places where they make incorrect assumptions
- note places where the workflow feels smooth and natural
Part 2 - Write a Reflection
After the test, write a short reflection that includes both your analysis and your next steps.
Respond to these questions in the Weekly Reflection Form:
- Was your user able to complete the tasks? Why or why not?
- What was confusing for the user?
- What do you think worked well?
- What feedback did you get from your team to improve the usability of your mockup?
- Were there any missing screens that still need to be added?
- Is the look and feel professional? Does it look like other apps out there?
- Is your mockup consistent across screens in terms of conventions, variables, components, and overall look and feel?
- What additions or subtractions would make this more intuitive and user friendly?
- How much work is left, and how much time do you think it will take? Please elaborate.
Share-Out
Be ready to share:
- one task your tester tried to complete
- one thing that confused the tester
- one thing that worked well
- one screen or state you still need to add or revise
Definition of Done
When you’re done with your Figma High Fidelity Prototype Feature, the following should be completed
- You have designs for both mobile and desktop (if your feature is admin-only, desktop is enough).
- All important screen states have been created.
- Important screen states may include:
- Begin
- Edit
- Delete
- Confirmation screen
- Empty state (if no data exists yet)
- Error screen
Your work should also meet these expectations:
- The designs match the look and feel of the PowerPoint.
- You are using the Figma variables and components.
- You have created multiple linked screens that communicate the full workflow of your feature.
- If there are important decision points the client needs to evaluate, you have created multiple screens so you can get feedback on those choices.